Giving and Receiving Constructive Feedback
About The Programme
Feedback is one of the cheapest and most powerful yet underutilized tools that your organization has at its disposal.
Within the workplace, there’s always going to be change and feedback, whether you’re giving it or receiving it, is one of the most effective tools that your organization has when it comes to harnessing the power of change for your organization’s benefit.
When given at the right time and in the right way, feedback motivates employees to improve their own performance, boosts their confidence and increases their loyalty to your organization.
Max. 25 person/class
Approx. 2 day(s)
We’re going to show you the best methods of providing your employees with feedback - both negative and positive - that’s going to strengthen not only your employees and teams but also your organization as a whole.
We believe that ‘continuous improvement’ shouldn’t be a catchphrase just tossed around in your company; it should be one of its main focuses.
Topics Covered in this Programme
Feedback: How It Impacts You & Your Workplace
The Importance Of Hearing What Isn't Being Said
Strategies For Formal & Informal Feedback
Giving Honest Feedback That Doesn't Hurt Feelings
Understanding & Giving Effective Feedback
Say It Right: The Difference Between Assertion & Hostility
Turning Harsh Criticism Into Success
Using Open- & Close- Ended Questions
Constructive Criticism: Giving & Taking