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Email Etiquette

About The Programme

Email etiquette has become one of the most important skills in the workplace today. The way you communicate says a lot about the type of employee you are: your work ethic, your professionalism and your attention to detail.

The whole point of having good email etiquette is that it streamlines communication and saves the recipient the headache of trying to decipher your message.

We're going to show you how to forge and strengthen business relationships by putting forward a level of professionalism that helps you win over clients.

Quick Info

Max. 25 person/class

12 Topics

Approx. 2 day(s)

Our Aims

Our program is designed to provide participants with the skills and techniques necessary for writing professional emails, using appropriate email structures, managing emails and how to be aware of the day-to-day online communications dos and don'ts to ensure the best possible results of sending professional emails.


Topics Covered in this Programme

Best Practices For Clear & Concise Communication

Projecting Professionalism in Your Writing

Mastering Spell-Checking & Proof-Reading

Humor: Is It Ever Appropriate?

Dealing With Miscommunication

Netiquette: What Is It?

Visual Considerations

Writing Subject Lines That Stand Out

Mastering Your Inbox

To, CC & BCC: Do You Know The Difference?

Creating Your Personal Improvement Plan

The Dos and Don'ts of Greetings in Email

You have questions? Contact us.

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