GBS vs SSO

Global Business Services

  • Strategic decision based services.
  • An equal business partner to the business,
    able to advise on pricing, budgeting & strategy.
  • Handles more than just finance functions.

Shared Service Organisation

  • Delivers contracted functions.
  • Limited to contracted & individual functions.
  • Transactional based services.

DID YOU KNOW?

there are

406

ACTIVE GBS COMPANIES IN MALAYSIA

249

FOREIGN COMPANIES

157

LOCAL COMPANIES

86,801

jobs created

MYR16.83 bil.

revenue

MYR11.14 bil.

export

Future GBS Predictions

Business Process Outsourcing
(BPO) Services
expected to grow from

  • USD 162bil.
  • USD 195bil.
  • 2014
  • 2018

Knowlegde Process Outsourcing (KPO) Services
expected to grow from

  • USD 26bil.
  • USD 50bil.
  • 2014
  • 2018

Internet Technology Outsourcing (ITO) Services
expected to grow from

  • USD 281bil.
  • USD 334bil.
  • 2014
  • 2018